I've purchased uniforms from other companies - usually nice uniforms cost about $150. If yours cost only $49, I have to assume the quality isn't that great. Am I missing something?
Here's the deal -our uniforms are a really quality for the price. Nicer than what most teams need to play in and feel confident about themselves. The uniforms on the market for $150+ are insanely priced - driven-up by our competitors and inflated by inefficiencies in their business models. Our parent company, Intrepid Sportswear offers pro-quality uniforms for $89/each. That is the most you should ever pay for an elite level uniform. And for those who are on a tighter budget or just need a really good varsity-quality uniform, our $49/uniforms are likely the perfect fit for you.
We have no reps, no commissions, and never try to sell you something you don't need. We've streamlined the process to save you money and cut your uniform budget by 30-50 percent… at least. Let us send you a sample to try - contact us today at: 888.864.5475
That's pretty impressive, but my school's been in talks with some major brands about an exclusive contract at a big discount.
You should hear the stories we've heard from coaches about the hidden strings the big guys attach, like tournament restriction clauses, burdens placed on non-spectators sports & rec-clubs, or the money they make back on you again (and again) on re-orders, shoes and equipment. We don't just give you a great deal once – we'd rather give you a great deal all the time. We realize that some boards are impressed by showy discounts off already inflated prices, and it'd be pretty easy for us to send you an invoice showing our uniforms costing $100 each, and then give you a 50% discount down to $49 each, but really – why the extra paperwork?
The price sounds great for the first team order -- but what would you charge me for ordering just one or two uniforms down the road?
We have no re-order up-charges or fees. You pay the normal per-piece price for a re-order one year from now, or seven years down the road. That's our re-order guarantee – and thousands of schools take advantage of it yearly.
We are on a strict budget and can only order every 3 years – if I take a chance on a new vendor like you, I need to be assured that these uniforms aren't going to fall apart after a season of wear and washing.
We understand -- we work with schools in your position every day. And, we realize that it's asking a lot to put your faith in a company your school hasn't used before. Since you're going to bat for us with your Athletic Director and school board, we'll stand behind you with a 2-year warranty against manufacturing defects and easy customer service for any issues you may have.
You have a lot of styles on your site – it's a little overwhelming.
It is. There are a lot of styles – and they are all customizable to you team. This means that any style can be done in your school colors, in a men's or women's cut, in a game uniform or reversible, and in any material. On top of that, we can also customize a new style for you from scratch, for free.
Since range of selection is so broad, we suggest starting one of two ways:
Scroll through and jot down a few of your favorite styles, then call or email us to have them customized,
orCall us now (888.864.5475) and we'll choose some popular styles for you to get the ball rolling.
Are your suits NFHS-compliant for high schools? I had a problem with the last set somebody made me.
We are very careful with the NFHS rules and will let you know if an element of your design is not legal under National NFHS standards. However, while most state rules run parallel to the national standard, some states have implemented rules of their own. To be 100% sure that your design is legal under your state specific rules, we suggest forwarding it on to your local official.
I got burned once before by bad customer service. How seriously do you take that?
Customer service is our baby. We want you happy – that makes us happy – so we're committed to work with you to find a satisfying solution to any problem.
We stand behind our uniforms both with our warranty, and with our philosophy. So, even if you make a mistake on your end that you've just realized too late, we imagine ourselves in your shoes and do everything we can to make lemonade out of lemons for ya.
You can talk to any of us about your order at any time. We have no reps, no commissions, and will never pawn you off to an unanswered voicemail. We have a small office and work on a community inbox, so that all of us are in the loop on your order. And we reply VERY fast – easily within 24 hours. Each of us is equipped and ready to handle all phases of your order. No departments, no divisions, just teamwork.
I'm a little new to this. How complicated is the process?
It's pretty simple. We like to kick things off by starting on artwork for you. Simply email firstname.lastname@example.org with your school name, colors and what you are after and we'll get you some starter ideas.
Once the ball is rolling, we'll need to nail down the following:
- Step 1: We finalize the design
- Step 2: We finalizes sizes/numbers
- Step 3: Secure PO# or take payment via check or card
- Step 4: We put the order into production
How can I send you my school logo?
Email it on over! We'll save it in your file and add it to your artwork. We prefer to work with jpeg, bmp or pdfs with a resolution minimum at 300dpi. If you're having a hard time finding a good quality image of your logo to send, try your school's yearbook department – you'd be amazed at what gems they possess.
I sent you my sizes and numbers list. Does it sound normal?
Our sizes run pretty close to industry standard. We offer all sizes from Youth through Adult 6X. A men's standard size run usually looks similar to this: 2 (S), 4 (M), 6 (L), 3 (XL) -- and a women's standard size run like so: 4 (S), 5 (M), 5 (L), 1 (XL)
Keep in mind that you can order different sized tops and shorts. Most players prefer a smaller top and a larger short. Also, we can easily add or subtract length from the tops or shorts.
When should I place my order to have it in time for season start?
Our standard turn-around time is 8 weeks in production. Which means an order will ship-out to you at the 8 week mark, and be in hand about 9 weeks. This varies a bit depending on the time of year. October thru December is typically the standard turn-around, but January thru September is closer to 5-6 weeks in production. Note that we also offer rush options if needed!
Where else can I buy your uniforms?
You're looking at it. We're the sole providers of our uniforms and don't have sales reps or local suppliers carrying our brand. We cut out the middleman in order to cut out their mark-up, which allows us to offer these prices directly to you, so you won't find our product marked-up and for sale anywhere else.
I ordered uniforms 3 years ago, and just placed a re-order for a few fill-ins – will these be identical to my original order?
They will be very, very close. Almost identical. It's possible that fabric lots have changed and therefore the absorption of the sublimated dye might look slightly deeper or lighter, but the difference should be negligible on the court or field.
Do you do practice gear too?
We offer any style as a reversible uniform - and many high school teams love our reversibles as practice gear. Reversibles are $79/each.
I want to work with you, nobody seems to come close to your price, but we work with an automated bid system. Did you get anything from them yet?
We work with thousands of programs a year, so it's difficult for us to keep track of every bid-system. We find that the best way to ensure that we're on your school district's radar, is to let us know directly and put us in touch with the contact at your district's bid office. Once we have that information, we'll take the steps needed to be added to your school's vendor list & bid process.
What's the story with you and Intrepid -- are they no longer operating?
Intrepid Sportswear is our parent company and has been in business for 15 years this fall. They are absolutely still in business and are busy crafting awesome, pro-quality level uniforms for teams across the country each day. If you'd like to get a quote from Intrepid, or if you've worked with them in the past and need a re-order, contact Heather at email@example.com or call 888.228.4732
Anything else I should keep in mind?
There's a ton of small things – but we've pretty much covered the basics. Here's a few odds n' ends:
- Remember high schools can only use the digits 0-5 in their uniform numbering
- Be sure to use a sample as a sizing reference
- We give our production team discretion to make uniform logos the best possible size for the logo, uniform style and logo location – if you'd like your logo a certain height or width, please be sure to specify
- Uniform design artwork is not 100% proportional to actual 'real-life' uniforms. Keep in mind that all design side panels and trims are tweaked slightly from artwork to production to keep uniforms NFHS compliant and consistent between tops and shorts
- Text/outline color-combinations to avoid: Forest-Black, Navy-Black, Maroon-Black. We suggest a 3-color outline with the former options – using White as contrasting color between the two dark colors (e.g. Forest-White-Black)
- Black & Dark Charcoal uniforms look awesome. However, your boosters or community may not appreciate the change in school colors – be sure to check with your Athletic Director before ordering any alternate sets
- Keep an eye on your inbox when you're close to finalizing an order. We'll send you everything for your approval, and even with a PO, we will not start the order until we have your written approval that all finalized information is a 'go'
- Our 3-4 week turnaround time starts when you approve the final order information stated above
- Once an order is placed, we cannot guarantee that any revisions to the order will be made
- When your new unis arrive, store them someplace safe – we place a lot of re-orders for coaches who have their new shorts stolen
Great – pick up the phone and call us –888.864.5475